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Terms & Conditions

Last Updated: 01/06/2025

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Welcome to YRA Solutions Ltd. (“YRA Solutions”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services, including our software solutions such as CrunchTime.

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By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you should not use our services.

Who We Are

YRA Solutions Ltd. is a UK-based technology company providing integrated software solutions designed to maximise workplace efficiency through innovation and automation. Our services are primarily offered on a business-to-business (B2B) basis.

Eligibility

Our products and services are intended for use by businesses, institutions, and authorised representatives. By using our services, you confirm that you:

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  • Are at least 18 years of age.

  • Are authorised to act on behalf of your organisation.

  • Will comply with these Terms and all applicable laws.

Our Services

YRA Solutions provides integrated software solutions, including scheduling, automation, and workflow optimisation tools. Specific services and features may vary depending on your subscription, contract, or agreement with us.

Accounts and Access

To access our services, your organisation may be required to create an account. You are responsible for:

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  • Ensuring that all registration details are accurate and kept up to date.

  • Maintaining the confidentiality of login credentials.

  • Ensuring that use of our services complies with your organisation’s policies and agreements.
     

You must notify us immediately if you suspect unauthorised access to your account.

Acceptable Use

You agree not to misuse our services. Specifically, you must not:

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  • Use our software for unlawful, harmful, or fraudulent activities.

  • Attempt to gain unauthorised access to systems or data.

  • Interfere with the performance or integrity of our services.

  • Copy, reproduce, or distribute our software except as permitted by contract.

  • Reverse engineer, decompile, or otherwise attempt to extract source code.
     

We reserve the right to suspend or terminate access if these Terms are violated.

Intellectual Property

All intellectual property rights in our website, products, and services including software, branding, designs, and content belong to YRA Solutions Ltd. or our licensors.

Clients are granted a limited, non-exclusive, non-transferable right to use our software in accordance with their subscription or service agreement. No ownership rights are transferred.

Fees and Payments

Where applicable, fees for our services will be set out in a separate agreement or subscription plan. Clients agree to pay all fees on time and in accordance with the agreed terms.

We may suspend services for late or non-payment, subject to the terms of any service contract.

Confidentiality

We respect the confidentiality of client data and expect clients to treat our proprietary information in the same way. Both parties agree to maintain confidentiality of non-public information, except where disclosure is required by law.

Data Protection

We process personal data in accordance with our Privacy Policy. Clients are responsible for ensuring their own compliance with applicable data protection laws when using our services.

Service Availability

We aim to provide reliable and continuous access to our services, but we do not guarantee that they will be free from interruptions or errors. Planned maintenance or updates may occasionally affect availability, and we will provide notice where possible.

Limitation of Liability

To the maximum extent permitted by law:

  • YRA Solutions shall not be liable for indirect, incidental, or consequential damages arising from the use of our services.

  • Our total liability for direct damages shall not exceed the total fees paid by the client in the 12 months preceding the claim.

  • Nothing in these Terms limits liability for death, personal injury, fraud, or other liabilities that cannot be excluded under law.

Termination

We may suspend or terminate access to our services if:

  • A client breaches these Terms or their service agreement.

  • Payment obligations are not met.

  • We are required to do so by law.

Clients may terminate services in line with the notice periods and conditions set out in their contract or subscription plan.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. Updates will be posted on our website with the “Last Updated” date. Continued use of our services after changes are published constitutes acceptance of the updated Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

For questions regarding these Terms & Conditions, please contact us at:

YRA Solutions Ltd.
London, England
contact@yrasolutions.com
+44 7392 776221 / +44 7497 154928

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