Privacy Policy
Last Updated: 01/06/2025
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At YRA Solutions Ltd. (“YRA Solutions”, “we”, “our”, or “us”), we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, interact with us, or access our software solutions and services.
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YRA Solutions is a software B2B service provider, offering integrated solutions that help businesses maximise efficiency in the workplace through the latest technology. This Policy applies to all of our products and services, including CrunchTime.
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By engaging with our services, you acknowledge and agree to the practices described below.
Who We Are
YRA Solutions Ltd. is a UK-based technology company providing automation solutions.
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Company Name: YRA Solutions Ltd.
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Location: London, England
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Contact Email: contact@yrasolutions.com
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Phone Numbers: +44 7392 776221 / +44 7497 154928
Information We Collect
To deliver our services effectively, we may collect and process the following categories of information:
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Business and Contact Information – name, email address, phone number, job title, company or institution details.
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Account Information – login credentials, user roles, and system permissions.
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Service Data – information provided by clients when using our solutions, such as scheduling data, workflow configurations, or other business-related content.
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Usage Data – activity logs, preferences, and error or support reports.
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Technical Data – IP addresses, browser type, operating system, device identifiers, and cookies.
We may collect this data directly from you, through your organisation, or automatically when you interact with our platforms.
How We Use Your Information
We process personal and business information only where necessary and lawful, including to:
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Provide, maintain, and improve our software solutions and services.
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Manage business accounts, subscriptions, and billing.
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Offer technical support and respond to enquiries.
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Analyse service usage to enhance functionality, efficiency, and security.
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Communicate product updates, service announcements, or relevant marketing (with opt-out options available).
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Comply with applicable legal and regulatory obligations.
Legal Basis for Processing
We rely on several legal bases under the UK General Data Protection Regulation (UK GDPR):
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Contractual Necessity – to fulfil agreements with our clients.
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Consent – when you opt in to marketing or non-essential communications.
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Legitimate Interests – such as improving services, protecting systems, and ensuring security.
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Legal Obligation – when required by law.
Sharing Your Information
We do not sell personal data. We may share information in limited circumstances, including:
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With trusted third-party providers who support our operations (such as hosting, cloud infrastructure, analytics, or payment processing).
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With client administrators or authorised representatives within your organisation.
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With regulators or legal authorities, if legally required.
All third parties we engage are contractually obligated to maintain data protection and confidentiality.
International Data Transfers
If personal or business data is transferred outside the UK or European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your information.
Your Rights
Under UK GDPR, you have rights in relation to your personal data, including:
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The right to access and receive a copy of your data.
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The right to request corrections to inaccurate information.
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The right to request deletion where appropriate.
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The right to restrict or object to certain processing activities.
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The right to withdraw consent at any time, where processing is based on consent.
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The right to request portability of your data.
Requests can be made by contacting us at contact@yrasolutions.com
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance user experience, monitor site performance, and improve functionality. You may disable cookies in your browser settings, though this may affect certain features of our website.
Data Security
We implement robust technical and organisational safeguards to protect data against unauthorised access, misuse, loss, or disclosure. These include encryption, access controls, monitoring, and periodic security reviews.
Services for Businesses
As a B2B service provider, YRA Solutions primarily works with organisations. In most cases, personal data we process relates to employees, administrators, or representatives of our clients. We process this data strictly in accordance with client agreements and applicable law.
Children’s Privacy
Our services are intended for use by businesses and institutions, not for individuals under 16 years of age. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. The most recent version will always be published on our website.
Contact Us
For questions, concerns, or to exercise your data rights, please contact us at:
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YRA Solutions Ltd.
London, England
contact@yrasolutions.com
+44 7392 776221 / +44 7497 154928